Refund policy

Because Blueme Matcha products are food-grade, consumable wellness items, we are unable to accept returns or exchanges once an order has been dispatched or delivered.

This policy is in place to protect the health, safety, and hygiene of our customers 🩵

We do not accept returns or exchanges on any opened or unopened matcha products.

This includes powders, blends, starter kits, and any ingestible items.